A STUDY ON DIVERSITY CHALLENGES EMPLOYEES FACE IN STAR HOTELS IN KOLKATA AND MANAGEMENT PRACTICES TO OVERCOME THEM FOR EMPLOYEE WELLNESS

Abstract

Diversity issues in management practices refer to challenges that arise when managing a workforce with individuals from different backgrounds, cultures, genders, ethnicities, and other demographics, which can lead to issues like discrimination, communication barriers, lack of inclusion, and unequal opportunities, potentially hindering productivity and innovation within an organization if not effectively addressed. The main objective of this study is to highlight what are the different diversity challenges entry level staff in star hotels face and Management practices to overcome them for employee wellness. By addressing diversity issues, companies create a healthier, more supportive and productive work environment and in turn enhance employee wellness and hence it becomes very important to address the diversity challenges. This study will provide a brief analysis of the primary and secondary data from various star hotels  in Kolkata and from various literatures respectively for data collection. A critical interpretation of the analysis will also be provided by using mixed methodology in this paper. This paper will establish its results by adopting a mixed methodology to understand the different diversity issues prevalent in the workplace and management practices to overcome them for employee wellness. Wellness programs are particularly important for Hotel professionals due to high stress, physically demanding and customer centric nature of work. T Tests will be done on two samples.